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Terms of Service

05/07/2025Version: 1.0

1. Acceptance of Terms

By registering for an account with RERA PropTech OÜ ("we", "us", "our") — whether through Sign in with Apple, Google account, or by providing your email address and a one-time confirmation code (OTP) — you expressly agree to these Terms of Service ("Terms") and our related policies (Privacy Policy, Cookie Policy, and Service Purchase Agreement). If you do not agree with any part of these Terms, you must not register for or use our services.

We comply with the EU General Data Protection Regulation (“GDPR”), the ePrivacy Directive, the Digital Services Act (“DSA”), and other applicable EU and Cypriot laws. For details on data handling and cookies, see our Privacy Policy and Cookie Policy.

2. About RERA PropTech OÜ

Company Name: RERA PropTech OÜ

Registration Number: 17251982

Registered Address: Harju maakond, Tallinn, Kristiine linnaosa, Kuldnoka tn 22, 10619, Estonia

Website: https://rera.cy

We operate the RERA.CY platform for the Cyprus real estate market, in full compliance with EU and Cypriot law.

3. Scope of Services

Our platform offers:

  • Real Estate Listings (sale and rental of residential/commercial properties)
  • Agent and Agency Search with user rankings
  • User Reviews (subject to moderation)
  • Secure Messenger (“Owners” and “Clients” modes)
  • Favorites, Saved Searches, Recommendations
  • Localization via DeepL (Greek, English, Russian)
  • Agent/Agency verification and dashboards

We reserve the right to modify, restrict, or discontinue any feature wholly or partially at our discretion.

4. Registration and Authorization

Methods:

  • Sign in with Apple (name and email provided by Apple, which may be masked via Private Relay)
  • Google integration
  • Email + OTP code (valid for 5 minutes, not stored in plain text)

Consent: Registration constitutes your express consent to these Terms and our Privacy Policy.

Information Accuracy: You agree to keep your registration data accurate and current.

Phone Verification: An SMS code is required to verify your mobile number before sending inquiries or messages.

Violation & Suspension: Fraudulent or unlawful use may lead to suspension or termination (flagged as “deleted” for fraud prevention).

5. User Account Responsibilities

  • Keep your credentials confidential.
  • No fraudulent, unlawful, or deceptive activities.
  • You are solely responsible for all user-generated content you post.
  • To purchase paid services, you must provide complete billing details (name, address, company name/number, VAT/tax number). These will be sent to Stripe solely for payment processing and invoicing (Stripe Privacy Policy).

6. Prohibited Conduct and Content

You agree not to:

  • Publish false, misleading, or infringing content.
  • Violate intellectual property rights.
  • Apply unauthorized watermarks (we auto-watermark and detect tampering).
  • Use obscene, hateful, or profane language or imagery.
  • Duplicate or manually translate listings.
  • Post illegal, defamatory, or regulated content.

7. Listings and Advertisements

  • All listings must include a valid address, detailed description, and at least one photograph.
  • Owners must upload proof of title or search certificate. We may verify via official sources.
  • Listings undergo both automatic and manual moderation.
  • Only properties in southern Cyprus are permitted.
  • Contact details are tokenized and visible only to active users.
  • Complaints and appeals follow our DSA notice-and-action procedure.

8. Reviews and Ratings

  • Available only after documented interaction.
  • All reviews are moderated.
  • Reviews, once published, cannot be edited, only removed via support request.

9. Payments and Subscriptions

  • Payments are processed through Stripe.
  • If Apple In-App Purchase is used for certain services, it is governed by Apple’s payment terms.
  • Refunds follow the policy applicable to the payment method used.

10. Moderation and User Reports

We reserve the right to remove content that violates these Terms. Users can report violations via in-app tools or email.

11. Intellectual Property

  • All platform content is owned by RERA PropTech OÜ or licensors.
  • By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use it for service operation and promotion.

12. Disclaimers and Limitation of Liability

We provide the service "as is" without warranties of any kind.

To the maximum extent permitted by law, we are not liable for:

  • User actions or content
  • Data loss, service interruptions, or errors
  • Any indirect, incidental, or consequential damages

13. Termination and Account Suspension

We may suspend or terminate your account if you violate these Terms. Data may be retained as required by law.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Cyprus and applicable EU regulations. Disputes shall be resolved exclusively by the courts of Cyprus.

15. Changes to These Terms

We may update these Terms at any time. Changes take effect on the “Effective Date” listed above. Continued use of the service constitutes acceptance.

16. Contact Information

RERA PropTech OÜ
Registration Number: 17251982
Address: Harju maakond, Tallinn, Kristiine linnaosa, Kuldnoka tn 22, 10619, Estonia
Email: it@rera.cy
Website: https://rera.cy